Company Number: 10976109,

Tel:   mob: 07880207122 Email: info@scandinaviaevents.co.uk 

Address: Hamsa Space Limited, Milton Keynes, MK4 3BX

Tel: 01908788202.

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HAMSA SPACE LIMITED, SCANDINAVIA EVENT TERMS AND CONDITIONS

 

 

BACKGROUND: These Terms and Conditions are the standard terms for the provision of event management services by Hamsa Space Limited a Private Limited Company. Registered in England under number 10976109, whose registered address is 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX whose main trading address is 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX.

 

1. Definitions and Interpretation

1.in these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

2. Each reference in these Terms and Conditions to “writing” and any similar expression includes electronic communications whether sent by e-mail, text message, tax or other means. “Business Day” means any day other than a Saturday, Sunday or bank holiday; “Calendar Day” means any day of the year; “Contract” means the contract for the provision of Event Management Services, as explained in Clause 3;

“Deposit” means an advance payment made to Us under subClause 5.5;

“Event” means the event for which you require the Event Management Services as described in your Order;

“Event Management Services” means the event management services which are to be provided by Us to you as specified in your Order (and confirmed in Our Order Confirmation); “Month” means a calendar month;

“Price” means the price payable for the Event Management Services;

“Special Price” means a special offer price payable for Event Management Services which We may offer from time to time;

“Order” means your order for the Event Management Services as attached;

“Order Confirmation” means Our acceptance and confirmation of your Order as described in Clause 3; and

“We/Us/Our” means, trading as Hamsa Space Limited, a Private Limited Company, registered in England under number 10976109, whos registered address is 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX and whose main trading address is 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX.

 

2. Each reference in these Terms and Conditions to “writing” and any similar expression includes electronic communications whether sent by e-mail, text message, tax or other means.


 

2.Information About Us

1. Hamsa Space Limited,is a Private Limited Company registered in England under number 10976109, whos registered address is 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX and whose main trading address is 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX.

 

3. The Contract

1. These Terms and Conditions govern the sale and provision of Event Management Services by Us and will form the basis of the Contract between Us and you. Before submitting an Order, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please ask Us for clarification.

 

2. Nothing provided by Us including, but not limited to, sales and marketing literature, price lists and other documents constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at our discretion, accept.

 

3. A legally binding contract between Us and you will be created upon Our acceptance of your Order, indicated by Our Order Confirmation. Order Confirmations will be provided in writing.

 

4. We shall ensure that the following information is given or made available to you prior to the formation of the Contract between Us and you, save for where such information is already apparent from the context of the transaction:

1. The main characteristics of the Event Management Services;

2. Our identity (set out above in Clause 2) and contact details (as set out below in Clause 11);

3. The total Price for the Event Management Services including taxes or, if the nature of the Event Management Services is such that the Price cannot be calculated in advance, the manner in which it will be calculated;

4. The arrangements for payment, performance and the time by which (or within which) We undertake to perform the Event Management Services;

5. Our complaints handling policy;

6. Where applicable, details of after-sales services and commercial guarantees; and

7. The duration of the Contract, where applicable, or if the contract is of indeterminate duration or is to be extended automatically, the conditions for terminating the Contract.

4. Orders

1. All Orders for Event Management Services from Us made by you will be subject to these Terms and Conditions.

2. You may change your Order after receiving the Order Confirmation, before the Event begins. We will use all reasonable endeavours to accommodate any requested changes but cannot guarantee that We will be able to do so. If doing so means that We will incur higher costs, We will inform you and ask you how you wish to proceed before taking any action. We will not charge you a higher Price without your express agreement.

3. You may cancel your Order within 5 days of placing it. If you have already made any payments to Us under Clause 5 (including, but not limited to the Deposit), the payment(s) will be refunded to you within 30 days. If you request that your Order be cancelled, you must confirm this in writing. If you wish to cancel the Event Management Services after this time period, or once We have begun providing them, please refer to Clause 10.

4. We may cancel your Order at any time before We begin providing the Event Management Services due to the unavailability of required personnel or materials, or due to the occurrence of an event outside of Our reasonable control. If such cancellation is necessary, We will inform you as soon as is reasonably possible. If you have made any payments to Us under Clause 5 (including, but not limited to the Deposit), the payment(s) will be refunded as soon as is reasonably possible, and in any event within 14 Calendar Days of Us informing you of the cancellation. Cancellations will be confirmed in writing.

 

5. Price and Payment

1. The Price of the Event Management Services will be calculated in accordance with Our Pricelist in place at the time of your Order. If the Price shown in your Order differs from Our current Price We will inform you upon receipt of your Order.

2. If We quote a Special Price which is different to the Price shown in Our current prielist, the Special Price will be valid for a 48 hour period or, if the Special Price is part of an advertised special offer, for the period shown in the advertisement. Orders placed during this period will be accepted at the Special Price even if We do not accept the Order until after the period has expired.

3. Our Prices may change at any time but these changes will not affect Orders that We have already been received.

4. All Prices include VAT. If the rate of VAT changes between the date of your Order and the date of your payment, We will adjust the rate of VAT that you must pay. Changes in VAT will not affect any Prices where We have already received payment in full from you.

5. Before We begin providing the Event Management Services, you will be required to pay a Deposit of 50% of the total Price for the Event Management Services. The due date for payment of your Deposit will be included in the Order Confirmation.

6. In certain circumstances, if your Order is cancelled, your Deposit will be refunded in full or in part. The amount due will be calculated based upon the Price for the Event Management Services, Our price list, and the amount of work (if any) already undertaken by Us. Please refer to sub-Clause 4.3 if you cancel your Order, to sub-Clause 4.4 if We cancel your Order, or to Clause 10 if the Event Management Services are cancelled after they have begun.

7. The balance of the Price will be payable no later than 30 days prior to the date of the Event, or if booked less than 30 days before event full balance to be paid when order confirmation is sent.

8. Additional items such as out of pocket expenses or any additional items requested by you after the balance of the Price has been paid] will be [invoiced separately to you. Please note that We will not incur any additional expense without your prior agreement.

9. We accept the following methods of payment:

 

1. BACS transfers;

2. Cheque payment.

 

10. If you do not make payment to Us by the due date as shown on > weeks, We will cancel the Contract in accordance with Our right to cancel under sub-Clause 10.5.3 and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible, and in any event within 14 Calendar Days of Our cancellation notice.

 

10. Cancellation

1. If you wish to cancel your Order for the Event Management Services before the Event Management Services begin, you may do so under sub-Clause 4.3.

2. If any of the following occur, you may cancel the Event Management Services and the Contract immediately by giving Us written notice. If you have made any payment to Us for any Event Management Services We have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 Calendar Days of Our acceptance of your cancellation. For Event Management Services We have already provided, the relevant sums will either be deducted from any refund due to you or, if no refund is due, We will invoice you for those sums and you will be required to make payment in accordance with Clause 5. If you cancel because of Our breach under sub-Clause 10.3.1, you will not be required to make any further]payments to Us and will receive a full refund of any sums already paid. You will not be required to give 30 day notice in these circumstances:

1. We have breached the Contract in any material way and have failed to remedy that breach within 5 days of you asking Us to do so in writing; or

2. We enter into liquidation or have an administrator or receiver appointed over Our assets; or

3. We are unable to provide the Event Management Services due to an event outside of Our control (as under sub-Clause 9.2.4); or

4. We change these Terms and Conditions to your material disadvantage.

3. We may cancel your Order for the Event Management Services before the Event Management Services begin under sub-Clause 4.4.

4. If any of the following occur, We may cancel the Event Management Services and the Contract immediately by giving you written notice. If you have made any payment to Us for any Event Management Services We have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 Calendar Days of Our cancellation notice. For Event Management Services We have already provided, the relevant sums will either be deducted from any refund due to you or, if no refund is due, We will invoice you for those sums and you will be required to make payment in accordance with Clause 5. We will not be required to give <> notice in these circumstances:

1. You fail to make a payment on time as required under Clause 5 (this does not affect our right to charge interest on overdue sums under subClause 5.11); or

2. You have breached the Contract in any material way and have failed to remedy that breach within <> of Us asking you to do so in writing; or

3. We are unable to provide the Event Management Services due to an event outside of Our control (for a period longer than that in subClause 9.2.5).

5. For the purposes of this Clause 10 (and in particular, sub-Clauses 10.3.1 and 10.5.2) a breach of the Contract will be considered ‘material’ if it is not minimal or trivial in its consequences to the terminating party (i.e. you under subClause 10.3.1 and Us under sub-Clause 10.5.2). In deciding whether or not a breach is material no regard will be had to whether it was caused by any accident, mishap, mistake or misunderstanding.

 

11. Communication and Contact Details

1. If you wish to contact Us with questions or complaints, you may contact Us by telephone at 07880207122 or by email at info@scandinaviaevents.co.uk. 2. In certain circumstances you must contact Us in writing. When contacting Us in writing you may use the following methods:

1. Contact Us by email at info@scandinaviaevents.co.uk; or

2. Contact Us by pre-paid post at Hamsa Space Limited, 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX.

 

12. Complaints and Feedback

1. We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.

2. All complaints are handled in accordance with Our complaints handling policy and procedure, available on request from info@scandinaviaevents.co.uk.

3. If you wish to complain about any aspect of your dealings with Us, including, but not limited to, these Terms and Conditions, the Contract, or the Event Management Services, please contact Us in one of the following ways:

1. In writing, addressed to Louise Salmon, Hamsa Space Limited, 12 Howe Rock Place, Tattenhoe, Milton Keynes, MK4 3BX;

2. By email, info@scandiaviaevents.co.uk

3. By contacting Us by telephone on 07880207122.

 

13. How We Use Your Personal Information (Data Protection)

1. All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.

2. We may use your personal information to:

1. Provide the Event Management Services to you.

2. Process your payment for the Event Management Services.

3. Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.

4. In certain circumstances (if, for example, you wish to pay for the Event Management Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.

5. We will not pass on your personal information to any other third parties without first obtaining your express permission.

 

14. Other Important Terms

1. We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.

2. You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.

3. The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.

4. If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.

5. No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.

 

15. Governing Law and Jurisdiction

1. These Terms and Conditions, the Contract, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.

2. As a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 15.1 above takes away or reduces your rights as a consumer to rely on those provisions.

3. Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

 

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